How can i contact sony

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Check it out. Typing in the problem will direct you to the correct phone number for the specific issue. These same rules also apply if your console itself has been stolen. If someone already changed your sign-in information and you are locked out, contacting Sony is still the best option. There are slightly different rules if you do not have a PlayStation account but receive notifications that your info might be on the network. If you notice a payment to PlayStation on your bank statement without an account, it may meant that someone has used your payment details to make a purchase on the PlayStation Store.

In this case, you need to contact your card provider to sort the issue out. If you receive an email regarding a PlayStation account you don't have, this means that someone has tried to use your email address to create an account. Change your email password and contact Sony immediately if this happens. Further issues will require you to contact your email provider.

Data breaches aren't uncommon, especially for a company like Sony. Aside from the infamous Sony Pictures hack in , there was also the PSN outage of in which hackers stole the information of approximately 77 million users across PlayStation 3 and PlayStation Portable consoles. After failing to notify users of a potential data breach in a timely manner, Sony publicly apologized its users, offering those affected free PlayStation Plus memberships and two free PS3 and PSP games depending on the region.